CX Award - Entry Guide 2026 (Final) - Flipbook - Page 6
3/THE JUDGING CRITERIA AND
EVIDENCE REQUIREMENTS
THE SUBMISSION
2. Date of Building Occupation (must
be at least 12 months before 1 February
2026):
3. Percentage of floor area currently
occupied / leased as offices (must be at
least 75%):_______________
4. Occupation (please select one):
☐ Single occupier
☐ Multi-occupier
Company or organisation name of
main occupier
Approximate number of occupiers
5. Details of Service Partners
Please give the names and roles of up to
five management organisations /
service partners involved with the
delivery of customer experience at the
building or estate (may be in-house or
outsourced)*:
Asset manager / Corporate real
estate manager
Property manager / Facilities
manager
Service delivery partner
Front of house service partner
CX consultancy (insight,
training, events etc)
*Please ensure that the information you
list is accurate as the BCO will be
reproducing these on screen and in print.
6
BCO Customer Experience Award 2026
